Item Customizations
Item Customizations
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How do I track my order?
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website. Track Now...
What is mounted works?
What is mounted works?
'Mounted works' here refers to calligraphy paper that has been mounted with a silk border but still needs a frame to be considered a complete piece.
Why does the calligraphy scroll I received look uneven when hung on the wall?
Why does the calligraphy scroll I received look uneven when hung on the wall?
As calligraphy works are rolled up during mailing, the Xuan paper that has been rolled up for a long time may become set in shape. However, there is no need to worry. As long as you open it and place it flat or hang it up, it will return to its original state within 3-5 days.
How long does it take from placing an order to shipping?
How long does it take from placing an order to shipping?
Please allow 3-7 business days for your order to be processed, including writing,mounting and shipping.
Do you provide International delivery?
Do you provide International delivery?
Yes, although we are CN based, we provide delivery services to a number of regions. If your country is not included in the delivery options then please enquire for it to be added at info@solehyucalligraphy.com